Mr and Mrs Newby had had the unfortunate experience of being involved in a road traffic accident and came to us with their Ford Zetec for repairs.
As with all of our customers, we aim to provide a first class customer experience and get their repairs completed as quickly as possible to minimise their inconvenience.
Mrs Newby contacted us upon completion of the repairs to pass on her thanks to our team “Thank you for providing my husband and I with a first class, professional service this week. Your efficiency and care throughout was amazing and much appreciated.”
It’s so great to hear we’re getting it right, ensuring our customers have the best service we can provide is so important to us.